3 Steps to Take When Your Reputation Is Attacked Online

Reputation ManagementSocial media sites such as Twitter and Facebook are the Wild West when it comes to expressing opinions about customer service and other business experiences. But freedom of expression on social media outlets and other public forums does not extend to defamation (an injury to your reputation). Can or should you sue? These 3 steps will help you decide what type of action, if any, to take.

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Recruiting, Training and Retaining Distribution and Retail Employees: Recruiting

RecruitingFinding quality employees is becoming increasingly difficult for distributors and retailers due to the shrinking pool of qualified applicants.
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Reducing Employee Dishonesty: Cash and Check Handling

Cash and Check HandlingEmployee dishonesty is a serious risk for distributors and retailers. You can help control and manage the insurance risks associated with employee dishonesty by implementing these tips: 
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Controlling Employee Vehicle Use: Driver Qualifications Criteria

Driver Qualifications CriteriaThese common scenarios show how company- and employee-owned vehicles are typically used in distribution and retail facilities:
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Mechanical Material Handling: Crane and Hoist Safety Procedures

Crane and Hoist SafetyMechanical material-handling demands in today’s distribution or retail facility are very diverse, but typically include lifting, handling and moving inventory, order picking and shipping.
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Manual Material Handling: Action

ActionMaterial-handling demands in today’s distribution and retail facilities are very diverse, but typically include a combination of lifting, handling and moving inventory, order picking and shipping.
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Reducing Products Liability: Design

DesignDistributors and retailers face unique products liability exposures. This is particularly true because your product lines are typically produced by independent manufacturers. Failure of a product you’ve distributed can draw your organization into litigation over damages that may have resulted from its design, defect or failure.
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