Sentry Receives Best Digital Mailroom Award

Sentry Insurance received the Kofax Transform Award for Best Digital Mailroom Solution on March 11Kofax Digital Mailroom Award, 2014 at Kofax’s annual customer and partner conference in San Diego, California. Joe Pfiffner, director of application development, was there to receive the award.

Kofax’s Transform Awards recognize companies for their innovative and successful implementation of Kofax products that have resulted in significant process improvements, lower operating costs and increased customer response times.

Sentry’s Digital Content Management Team began working on a digital mailroom solution for the claims department in 2010. That project then transitioned to a corporate-wide initiative. Eight months ago, an Enterprise Digital Mailroom was created at Sentry’s Dixon Street office, which included processing of Sentry’s remittance. Since that time, Sentry has seen an increase in operating efficiencies through the use of state-of-the-art scanners, data extraction, and automated routing, along with additional benefits in customer service elements and ease of data access.

“Having the ability to convert paper mail into a digital format provides a more streamlined processing system. We’ve seen improvements Sentry's Digital Mailroom workflows and now have an immediate disaster recovery solution for inbound mail that’s scanned.,” said Jeff Sanner, director of IT – digital interactive.

Congratulations to Sentry’s Digital Content Management Team, Facilities and the Claims and Finance areas who contributed to this success!

We’re at RIMS! Are you?

SentryInsight_tableartSentry will be attending the annual RIMS conference & exhibition in Los Angeles, April 21 -24.  Stop by booth # 1055 to see us for a demo of Sentry Insight, Sentry’s powerful, complete and easy-to-use risk management system that provides you with access to all of your claims activity.

Sentry is also launching a new product for risk management professionals at RIMS. If you’re a member of the press, the official unveiling will occur at a press event on Monday, April 22nd at 2pm. The Press Conference Room is located in the Los Angeles Convention Center Room 306A.

About RIMS Annual Conference & Exhibition
Launched in 1963, RIMS Annual Conference & Exhibition attracts some 10,000 risk and insurance professionals at all experience levels, business executives with risk management interests, brokers, insurers and service providers for the ultimate educational and networking experience. The four-day event in Los Angeles offers more than 120 educational sessions, keynote presentations, special events and an expansive Exhibit Hall with more than 400 exhibitors. For more information, visit

Meet Sentry Insight

Sentry Insight

Update: We’ve just launched the Sentry Insight informational mini-site. Learn about Sentry Insurance’s innovative and industry leading risk management solution, helping companies and brokers manage, track and analyze claims.
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